{"results":[{"code":"16","description":"The claim is missing required information or contains a billing error that prevented the payer from processing it.","category":"CO","commonCauses":"A required field was left blank, formatted incorrectly, or inconsistent with other claim data; this code is almost always paired with a remark code specifying exactly what's missing.","suggestedFix":"Check the accompanying remark code for the specific missing element, correct it, and resubmit the claim.","isActive":true},{"code":"167","description":"The specific diagnosis code(s) on this claim aren't covered under the patient's plan.","category":"PR","commonCauses":"The plan explicitly excludes coverage for conditions related to this diagnosis, such as certain cosmetic or non-covered condition categories.","suggestedFix":"Confirm the plan's exclusions for this diagnosis; if a more accurate, covered diagnosis applies, correct and resubmit with supporting documentation.","isActive":true}],"total":2,"query":"16","limit":20,"offset":0}